I can't install Trados 2019 / 2022 on WIndows 11 Enterprise

I have a problem with installing Trados Studio 2019 as well as 2022 on Windows 11 Enterprise. My company has had 2 professional licenses for several years now and there was no problem with installing Trados 2019 on Windows 10 back then. I can open the installation file, start the installation, and then when the installation progress bar reaches the end that window disappears and nothing happens after that, no other window pops up to finish the installation. I tried running as administrator, running in Windows XP / 8 compatibility mode, didn't work. This window is as far as I can get:

Screenshot of Trados Studio 2019 SR2 installation progress window with files being extracted and a green progress bar nearly complete.

I tried installing 2019 as well as 2022 trial and the same happens for both. I tried on a coworker's laptop with Windows 11 Enterprise too and also nothing happened after the window with progress bar disappeared.

I tried on my personal laptop with Windows 11 Home and guess what, it worked, and only thanks to this I know that next window with license agreement should pop up, exactly this one:

Screenshot of Trados Studio 2019 SR2 License Agreement window with text to read and accept, and checkboxes for 'I accept the terms of the license agreement'.

The problem is a critical issue for my company since we can't really use our licenses. And there is no point in upgrading them, because Trados 2022 trial won't install as well... Can anyone possibly help with that or had this issue as well?



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[edited by: Trados AI at 11:32 AM (GMT 0) on 6 Mar 2024]
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