Paul Danaher We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00841697 .

 Paul Danaher 

Paul Danaher said:

How do I deactivate and reactivate a license on my PCs safely?

You start by not sharing your personal data like that in a public forum.  We have safety mechanisms to recognise an activation code when it's text and we replace the digits with x's.  But we can't do anything when a user works around our safety net by ignoring the big red letters says not to do that when they post, or by using an image!!

Anyway... I created the support case on your behalf so they can help make sure you don't lose an available license in the process.

That’s splendid, Paul – thank you. I assumed that the license code wasn’t enough by itself, particularly since it didn’t seem to be correct. My bad.

Hi Paul, I posted a similar inquiry an hour ago and accidentally included a screen shot of my (non-functional) activation code. I hope I can be forgiven and I won't lose my code permanently.

Raymond Cushing 

I note Oana Nagy went in and blurred your licence code.  It's not really for us to forgive and we won't take away your code... but you open it up for any dishonest person who could use it .  You'd then have a problem of having no way to know who used it, and also you'd be wondering why it's not available for you to use.