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My laptop broke down and I cannot access it anymore. I am trying to set up my new laptop. When trying to reset my licence, I got an error message and support told me to post my question here.
My laptop broke down and I cannot access it anymore. I am trying to set up my new laptop. When trying to reset my licence, I got an error message and support told me to post my question here.
Chantal Schmitt We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00843375 .
Ana-Maria Matefi | RWS Group
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