I've tried to activate my Trados Studio 2022 Freelance licence after a trial period but it failed. In my RWS profile it says that it's activated and in use. In fact, I tried to reset it, waited for 30 minutes and tried it all again (as was suggested in the forum), but I got an error message saying that there are no licences with that activation code. Again, it my RWS profile it says that the licence is in use. What else can I do to fix the issue?
Ausra Kamandulyte We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00843445 .
Oana Nagy | RWS Group
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Thank you, Lydia. I hope we can fix the issue together.
Thank you, Lydia. I hope we can fix the issue together.
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