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I have Trados 2021 on a computer that no longer connects to the internet, even with ethernet cable, and it doesn't let me deactivate the license to reactivate it on my new computer. Any suggestions?
Thanks.
I have Trados 2021 on a computer that no longer connects to the internet, even with ethernet cable, and it doesn't let me deactivate the license to reactivate it on my new computer. Any suggestions?
Thanks.
Cristina Mazza Piccolo We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00843557 .
Cristina Mazza Piccolo We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00843557 .