Hello,
our deactivatin ticket for offline deactivation didn´t work.
Ou licence is still active.
Can you deactivate our licence xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx asap.
Thank you.

Hello,
our deactivatin ticket for offline deactivation didn´t work.
Ou licence is still active.
Can you deactivate our licence xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx asap.
Thank you.
Michal Dusílek We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00844738 .
Michal Dusílek We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00844738 .