License expired again after windows 11 update

Hi.

My license expired again after Windows 11 was updated. 

The updated was done while I was not using my computer and couldn't deactivate my license.

It seems like I have used 3 times for "reset", I can't reset my license now.

Could you please help with this?

I need to work on my new project soon.

Thank you!

Trados Studio 2021 Product Activation window showing a 'License Expired' message with an 'Activate' button below it.

Trados Studio 2021 Freelance license activation screen showing 1 user, 1 in use, 0 available, activated on 16-03-2024, with no expiry date. Options to deactivate offline and reset license are visible.

Best,

Eunsuk Park



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[edited by: Trados AI at 2:03 AM (GMT 0) on 30 Mar 2024]
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