Hello, can you please deactivate both my licenses as my computer crashed and I had to get a new one. I don't know which of my two licenses belonged to my desktop computer so I'd rather deactivate both.
The offline deactivation did not work.. Thank you!
Happy Lee Del Canto We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00845130 .
Thank you Sorin!
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