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I had a 2022 trial which I deleted and now I can't install my 2021 which I have the licence for. Message says higher version detected for this product....
I had a 2022 trial which I deleted and now I can't install my 2021 which I have the licence for. Message says higher version detected for this product....
Hanna Delt We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00845568 .
Elisa Maxim | RWS Group
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