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Deactivating my licence on a PC not available in order to re-activate it on my laptop does not work, how shall I proceed as I urgently need the program?
Deactivating my licence on a PC not available in order to re-activate it on my laptop does not work, how shall I proceed as I urgently need the program?
Birgit Cohen We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00846029 .
Ana Sabo | RWS Group
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Thanks a lot, I will do so but I need to work in the program this morning,,,,
Thanks a lot, I will do so but I need to work in the program this morning,,,,