Magdalena Redosz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00846062 .

Closing the issue for now. Their IT wants to check if it works when customer is in the office and she is not using VPN from home. Client will check it next week (Thursday) when she will go to the office. Instructed client to let us know if they have the same issue from the office and if so to let us know to investigate further.

Closing the issue for now. Their IT wants to check if it works when customer is in the office and she is not using VPN from home. Client will check it next week (Thursday) when she will go to the office. Instructed client to let us know if they have the same issue from the office and if so to let us know to investigate further.