SDL Trados Studio 2021 Freelance Plus activation failed, the error code is

but the activation code is still occupied and not returned, please help.

Question

SDL Trados Studio 2021 Freelance Plus activation failed, the error code is 
 but the activation code is still occupied and not returned, please help.

Sorin Perta · Answer

Z J We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00846438 .

Trados Portfolio > 2. Licensing and Installation

SDL Trados Studio 2021 Freelance Plus activation failed, and the activation code is not returned