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LIke many others here, I've been unable to reactivate my SDL Trados 2022 R1 subscription licence since this morning.
Pls help!!
I have translation jobs that need doing.
Boryana Desheva
LIke many others here, I've been unable to reactivate my SDL Trados 2022 R1 subscription licence since this morning.
Pls help!!
I have translation jobs that need doing.
Boryana Desheva
Unfortunately we are currently experiencing intermittent issues with the system, the technical team are working on it and we hope to have this solved as soon as possible
We apologize for the inconvenience.
I see that in your other account you have a Trados 2021 Freelance Plus license. If you are able to use it temporarily, please do. If you need a license reset for it, please let us know.
Kind regards,
Elisa
Elisa Maxim | RWS Group
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Hi I can't use the Trados 2021 Freelance Plus. It's asking for a license and I am still unable to log in and use my normal (subscription) account,
Boryana Desheva I've opened a case to reset the license for Trados Freelance Plus 2021. We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00846650 .
Ana Sabo | RWS Group
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Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
