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Hi,
I tried resetting the password but I get an error message.
I cannot deactivate the license on my former PC because it crashed and is currently unaccessible.
Could you please help me?
Thanks,
Amanda
Hi,
I tried resetting the password but I get an error message.
I cannot deactivate the license on my former PC because it crashed and is currently unaccessible.
Could you please help me?
Thanks,
Amanda
Amanda Mazzinghi We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00846718 .
Amanda Mazzinghi We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00846718 .