Trados 2017 has been installed on my new laptop. Now I’m trying to deactivate the license on my old laptop, but I get an error message. I read that I have to Click on Generate Certificate, but I don’t see that button.

Trados 2017 has been installed on my new laptop. Now I’m trying to deactivate the license on my old laptop, but I get an error message. I read that I have to Click on Generate Certificate, but I don’t see that button.
peter valkenet We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00846870 .
Elisa Maxim | RWS Group
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