Trial version locked me out after 20 days

Question

Hi! I downloaded the trial version on April 1st, and after restarting my PC on April 20th I got a message stating I needed to activate it with a licence (210026) or else it shuts down. Can you activate it for the 10 days I had left please? I was in the middle of something. Thanks in advance,

Elisa Maxim · Answer

Ceci Geymonat We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00847937 .

Trados Portfolio > 2. Licensing and Installation

Trial version locked me out after 20 days