Deactivating my perpetual license 2022

Question

I would like to deactivate my Trados Studio 2022 License on my new laptop before resetting it. The thing is I have lost my former computer. Can you help me to tackle this issue. Thanks in advance

Ana Sabo · Answer

Diégane Sarr We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00847940 .

Trados Portfolio > 2. Licensing and Installation

Deactivating my perpetual license 2022