Hello,
I urgently need help with this matter.
I have tried to turn on my laptop where I have my Trados 2022 license installed but it no longer turns on and shows only a black screen.
How can I deactivate the license there and install it on a new Mac laptop?
Thank you very much in advance!
Carla
Carla Cassarà We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00848731 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
As discussed in chat, Trados is not supported on Mac, please see https://www.trados.com/blog/how-to-run-trados-studio-on-an-apple-mac/
Temporarily you could use the cloud version https://languagecloud.sdl.com/ Please note that in the cloud version you cannot open packages directly, use server-based TMs, Multiterm or the apps.
Kind regards,
Elisa
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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