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I deactivated my licence on my desktop computer as I wanted to use it on my laptop, but when I tried to activate it on the laptop it said the licence was already being used and was therefore not available. Are you able to help?
I deactivated my licence on my desktop computer as I wanted to use it on my laptop, but when I tried to activate it on the laptop it said the licence was already being used and was therefore not available. Are you able to help?
Jemima Cooper We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00848832 .
Elisa Maxim | RWS Group
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That's great - thank you so much!
That's great - thank you so much!