Hello,
My old PC crashed with Studio installed on it.
I've tried to reset the licence on the website, so that I can install and use Studio on another PC, but I got an error message telling me this was impossible.
Can you please help me deactivating my Studio licence please?
Thanks
Delphine Berger-Ramos We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00848969 .
Delphine Berger-Ramos We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00848969 .
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