Unable to reset license because the limit is reached. Is there any way I can activate my Trados software?

I've reset my license three times within last 2~3 months without knowing that there is a limit. I tried to reset license today and failed. Is there any way that I can activate my Trados software (Trados Studio 2021 SR2)

On my Trados account, the status shows "In use." I've formatted my computer and reinstalled Trados and I need to reactivate it. Any help will be appreciated.

Thank you.

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