I need to deactivate my license but I don't have access to my old notebook any more (I was using Trados Studio 2017) so I can't use it for the deactivation process. After the deativation, I also need to activate the license in my new notebook.
How can I do that?
Thanks,
Sabrina
Sabrina Pellizzari We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00849387 .
Sabrina Pellizzari We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00849387 .
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