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My computer died with my Trados licence still activated, I can't access it anymore. In the meantime I am using an extra activation on my new PC but I'd like to deactivate the old licence properly. What should I do?
Thanks for your help!
My computer died with my Trados licence still activated, I can't access it anymore. In the meantime I am using an extra activation on my new PC but I'd like to deactivate the old licence properly. What should I do?
Thanks for your help!
Hello Elvina Tran
Please try to reset the license from your RWS account as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001616
Thank you,
Sorin
