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Hi, my laptop on which I had Trados 2019 Freelance Plus was stolen. I can't seem to reset or deactivate my license via my account. How can I re-install my license on a new device? I hope someone can help me out. Thanks!
Hi, my laptop on which I had Trados 2019 Freelance Plus was stolen. I can't seem to reset or deactivate my license via my account. How can I re-install my license on a new device? I hope someone can help me out. Thanks!
Esther Moolenaar We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00849863 .
