Hi There,
I get a persistent error message when trying to install the above-mentioned update.
Attached is the chainer log text.
Any help would be appreciated,
Thanks,
Andrew
2024-05-09 16:29:44,154 INFO : Logging started. 2024-05-09 16:29:44,158 INFO : Sdl.Tools.Chainer.ProgramOptions: Base: Sdl.Tools.Chainer.ProgramOptions Help switch present: False Error text: Options: [task, install] [suite, TradosStudio.Suite] [uilevel, all] [noconsole, ] [loglevel, all] Arguments: Task: Installation UILevel: All Suite path: C:\ProgramData\Package Cache\Trados\TradosStudio2022SR2\TradosStudio.Suite Response path: Logger directory: C:\ProgramData\Trados\Chainer\Logs Logger level: ALL MSI log level: Verbose Confirm ? no 2024-05-09 16:29:44,250 INFO : Loading version 1.8 suite. 2024-05-09 16:29:46,691 INFO : Running data collection stage. 2024-05-09 16:29:49,765 INFO : Datastore after collector finished was: 2024-05-09 16:29:49,766 INFO : Sdl.Tools.Chainer.SymbolTableStack [SuiteDir, C:\ProgramData\Package Cache\Trados\TradosStudio2022SR2] [PackageCacheFolder, C:\ProgramData\Package Cache] [ModulesDir, C:\ProgramData\Package Cache\Trados\TradosStudio2022SR2\modules] [DependencyModulesDir, C:\ProgramData\Package Cache\Trados\Dependencies] [ProgramFilesFolder, C:\Program Files (x86)] [StudioFolder, C:\Program Files (x86)\Trados\Trados Studio\Studio17] [HasSetLicenseUI, True] [AcceptedLicenseAgreement, True] 2024-05-09 16:29:49,766 DEBUG : Sdl.Tools.Chainer.SymbolTableStack [SuiteDir, C:\ProgramData\Package Cache\Trados\TradosStudio2022SR2] [PackageCacheFolder, C:\ProgramData\Package Cache] [ModulesDir, C:\ProgramData\Package Cache\Trados\TradosStudio2022SR2\modules] [DependencyModulesDir, C:\ProgramData\Package Cache\Trados\Dependencies] [ProgramFilesFolder, C:\Program Files (x86)] [StudioFolder, C:\Program Files (x86)\Trados\Trados Studio\Studio17] [HasSetLicenseUI, True] [AcceptedLicenseAgreement, True] 2024-05-09 16:29:49,813 INFO : Datastore after collector finished was: 2024-05-09 16:29:49,813 INFO : Sdl.Tools.Chainer.SymbolTableStack [SuiteDir, C:\ProgramData\Package Cache\Trados\TradosStudio2022SR2] [PackageCacheFolder, C:\ProgramData\Package Cache] [ModulesDir, C:\ProgramData\Package Cache\Trados\TradosStudio2022SR2\modules] [DependencyModulesDir, C:\ProgramData\Package Cache\Trados\Dependencies] [ProgramFilesFolder, C:\Program Files (x86)] [StudioFolder, C:\Program Files (x86)\Trados\Trados Studio\Studio17] [HasSetLicenseUI, True] [AcceptedLicenseAgreement, True] 2024-05-09 16:29:49,813 DEBUG : Sdl.Tools.Chainer.SymbolTableStack [SuiteDir, C:\ProgramData\Package Cache\Trados\TradosStudio2022SR2] [PackageCacheFolder, C:\ProgramData\Package Cache] [ModulesDir, C:\ProgramData\Package Cache\Trados\TradosStudio2022SR2\modules] [DependencyModulesDir, C:\ProgramData\Package Cache\Trados\Dependencies] [ProgramFilesFolder, C:\Program Files (x86)] [StudioFolder, C:\Program Files (x86)\Trados\Trados Studio\Studio17] [HasSetLicenseUI, True] [AcceptedLicenseAgreement, True] 2024-05-09 16:29:49,836 INFO : Running system alteration stage. 2024-05-09 16:29:49,937 INFO : Registering Setup with ARP 2024-05-09 16:29:50,184 INFO : Package 'Microsoft Visual C++ 2022 Redistributable' should be installed. 2024-05-09 16:31:04,227 FATAL : Sdl.Tools.Chainer.ExpressionEvaluator+InterpreterException: The expression threw an exception. Chainer.ProductInfo.Family(new Guid("{65E5BD06-6392-3027-8C26-853107D3CF1A}")).FirstOrDefault() != null && new Version(Chainer.ProductInfo.Family(new Guid("{65E5BD06-6392-3027-8C26-853107D3CF1A}")).First().VersionString) >= new Version(14, 31, 31103) ---> System.ArgumentNullException: Value cannot be null. Parameter name: input at System.Version.Parse(String input) at System.Version..ctor(String version) at Evaluator.Evaluate(Object[] args) --- End of inner exception stack trace --- at Sdl.Tools.Chainer.ExpressionEvaluator.Evaluate(String codeFragment, Object[] argumentValues, AssemblyReferences references, ParameterList parameterList, Type resultType) at Sdl.Tools.Chainer.Expression`1.Evaluate(Object[] argumentValues) at Sdl.Tools.Chainer.Packages.ExecutablePackage.IsInstalled() at Sdl.Tools.Chainer.Packages.ExecutablePackage.Install() at Sdl.Tools.Chainer.ChainerSteps.InstallStep.Launch(WorkflowBase workflow, WorkflowDirection previousDirection) at Sdl.Tools.Chainer.Workflows.SystemAlterationWorkflow.Run() at Sdl.Tools.Chainer.Task.Perform(Suite suite) at Sdl.Tools.Chainer.Program.Execute() at Sdl.Tools.Chainer.Program.Main() 2024-05-09 16:31:04,227 INFO : Logging ended.
