I purchased my SDL Traods 2021; Recently it is shutting down automatically with error message "There are no active licenses with this account". I tried reset license, it is not working; Even i tried offline activation, but can't find the activation certificate; I need help to retain my license.
Anshikha Kandula We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00850382 .
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