Hello,

I currently own two licenses: Trados Studio 2021 Freelance and Trados Studio 2021 Professional.

I want to deactivate the Freelance one in order to activate the Professional one on the same computer.

Anytime I try to deactivate the Freelance one, I get this: 

Then I get this message :

(The license has been deactivated on its own. To start SDL Trados Studio again, you must activate the product.) And when opening Trados Studio again, Freelance is active again.

I can not deactivate it whether online or offline. I tried un- and re-installing my software, but it doed not work, and neither does Trados Freshstart.

What can I do ?