I had to change PC name and share some folders with other computers in a LAN. Every application continued working normally, except... Trados ! When I open the program, I get a 'License expiration' message. Now I cannot deactivate the license (perhaps I should have deactivated it before changing the PC name). What can I do ?
Carlos Gomez We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00851296 .
Carlos Gomez We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00851296 .
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