I'm trying to deactivate or restore and old perpetual license and it is not possible.
I already bought and updating but it didn't work in my computer and now I have the same problem (it is not possible deactivate or restore this product).
I'll really appreciate if someone can help me, cheers,
Maureen Villar We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00851777 .
Elisa Maxim | RWS Group
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