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Fran from customer support told me to log my support case here so that the support team could kindly help me with the following issue:
I would like to install my current Trados version on my new laptop. I have not used it for five years and cannot open it on my old laptop any more. Maybe I inadvertently disposed of a version with another old laptop after it broke because I did not need it then.
Fran wrote me that the support team could and would have to help me reinstall my current Trados license, because I cannot open and thus can't deactivate it myself any more. She did find my license under the e-mail address veronika.schmoll@gmx.at, maybe she has already replaced it by my current one veronika.schmoll@teletronic.at.
Sry about the chaos, thanks a lot in advance!
