Hello,
I cannot activate Trados Studio 2021 after changing the lap top. Probarly because I didn't activate it on time. It says now "Could not activate this license- No licenses are currently available for the specified activation code", after I putted the activation code in.
Could you help me?
Thank you very much at advace.
Best regards
Esther
A Freelance license cannot be activated on two PCs at the same time. If you have access to the old PC, please open Trados, go to Help - Product activation and deactivate the program. Afterwards you will be able to reactivate it on the new PC. If you do not have access to the old PC, please let us know and we will submit a case with our technical team for you.
Kind regards,
Elisa Maxim | RWS Group
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Hi Elisa Maxim,
thank you very much, that was very helpful. Now I can use it on my new lap top. But the project I have started yesterday disapeared. Could I find my translation again?
Best regards
Esther
Hi Elisa Maxim.
would that be possible to find the project/translation from yesterday again? Otherwise I need to start it again.
Best regards
Esther
All files are saved in your PC, usually in the Documents folder, unless you changed the path. Please look for the file and re-open it. Also, in the Projects view, please check if you have certain filters that won't let you see your actual projects.
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi Elisa,
thank you for the advice. I followed the path and started the file. Now I have the project again.
Thank you very much.
Have a nice day
Best regards
Esther
Hi Elisa,
thank you for the advice. I followed the path and started the file. Now I have the project again.
Thank you very much.
Have a nice day
Best regards
Esther
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