I have purchased an additional license (from 9 to 10) for the TMServer in GroupShare 2020. How can I activate this additional license in my system?
Thank you for the help.

I have purchased an additional license (from 9 to 10) for the TMServer in GroupShare 2020. How can I activate this additional license in my system?
Thank you for the help.
Dear Customer,
Thank you for raising this topic in the Forums.
To benefit from the newly added CALs, you will have to ask for a Trados GroupShare license reset in the first place. This KB article will help you: https://gateway.sdl.com/apex/communityknowledge?articleName=000001889.
After you have the confirmation that the Trados GroupShare license was reset, you will have to re-activate the license in the application. There are 2 ways to re-activate it:
Offline Deactivation/Activation: https://gateway.sdl.com/apex/communityknowledge?articleName=000006334.
Online Deactivation/Activation: https://gateway.sdl.com/apex/communityknowledge?articleName=000005236.
Best regards
Thank you for the answer, now the activation is OK
Best regards
You're more than welcome! I am glad that the newly added CALs are now activated.
Best regards
You're more than welcome! I am glad that the newly added CALs are now activated.
Best regards