Hello,
When I started my computer today, Trados showed a message warning that my licence was deactivated.
I do not understand why !
And then, it is impossible to reactivate a licence. I tried to deactivate my licence online but got an error message.
I also tried to reset them.
Nothing works then my software is not useful.
What can I do and how could you please help me??
Many thanks,
Céline
Céline Bisaro We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00854313 .
Elisa Maxim | RWS Group
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