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Hi
I have deactivated my license on my old device and now I cannot activate it on the new device. I can see this problem was raised before but I couldn't find a solution. I'm not sure how I can raise a ticket for it.
Hi
I have deactivated my license on my old device and now I cannot activate it on the new device. I can see this problem was raised before but I couldn't find a solution. I'm not sure how I can raise a ticket for it.
Ewa Dabrowska We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00854413 .
Ewa Dabrowska We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00854413 .