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I have the following license that we cannot activate on a new PC and that we have deactivated it on the old PC, can you release it?
License: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
Best regards
I have the following license that we cannot activate on a new PC and that we have deactivated it on the old PC, can you release it?
License: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
Best regards
Disraeli Mateo We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00855008 .
Disraeli Mateo We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00855008 .