Ioannis Fragkiadakis We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00855344 .

Ioannis Fragkiadakis We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00855344 .

Dear Ana, 

Thank you for your feedback. 

It worked somehow on the new machine, but a couple of days later it stills asks for deactivation. In the meantime I cannot deactivate it from my old machine. Studio was running on both machines for a couple of days, but now I can neither deactivate the license on the old one in order to activate the new one. I'm getting this error 

Could you please help on that?

Thank you and kind regards, 

Ioannis