Unable to run Trados Studio 2022 after installation on brand new notebook with clean Windows 11 system

Question

Hi, 
 I am unable to run Trados Studio 2022 after it is installed on brand new notebook (ASUS ROG Strix G16 G614JV-N4102W) with completely clean system Windows 11 (latest update as of today). After installation, only &bdquo;Loading Application Modules...&ldquo; window pops up, then disappears after few seconds. No error code, no message, nothing. Tried quite a lot of installation procedures and sequences, removing ESET antivirus, MS Office etc., but it fails also on completely new reinstalled system (i.e. reset to factory defaults, with ASUS drivers and some display control apps, but after removal of bloatware). 
 I was able to install Studio 2021, though, and run it successfully so far. When I tried to upgrade to 2022 after that, it failed again and 2021 stopped working too. 
 On top of it, there is no way to install Multiterm lower than 2022 (which can be started, but pops several errors anyways). Any version 2021 and less cannot be installed with errors ending the install at Microsoft C++ 2008 Redistributable phase. 
 I would appreciate help from RWS staff, as at this time, my only thoughts go to downgrading to Windows 10 (which I truly do not want to do). 
 Thanks

Paul · Answer

Pavel Storkan We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00855599 .

Pavel Storkan · Answer

Trouble solved with the help of RWS support. Many thanks for that. 
 Solution: We managed to solve the issue by enabling the Microsoft .NET 3.5 which was disabled on your computer and also Uninstalling the Visual C++ 2015-2022 and installing the Visual C++ 2015 dependencies that Studio 2022 needs to run properly. We then installed the Visual C++ 2015-2022 dependencies again, we checked again and Studio was opening normally.

Paul Tudoran · Answer

I have also created an article on this issue: Opening Trados Studio 2022 stalls at "Loading Application Modules" and then crashes with no error message. (sdl.com)

Alison Field · Answer

Pavel Storkan 
 
 Hi Pavel, 
 Did you try the solutions suggested here?: 
 Repairing your installation of Trados Studio 
 If not, someone from SDL Support will be able to connect to your computer and troubleshoot the problem for you. 
 All the best, 
 Ali 
 Paul said: 
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Unable to run Trados Studio 2022 after installation on brand new notebook with clean Windows 11 system

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