Hello. I was just notified that Trados Studio 2024 was available to download, but the activation codes aren't showing in my account although my purchase (pre-order) is listed. Please help.

Hello. I was just notified that Trados Studio 2024 was available to download, but the activation codes aren't showing in my account although my purchase (pre-order) is listed. Please help.
Please process your upgrade. You upgraded and did not purchase another licence, so you have to give up your old one and replace it with the new one:
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Wel, Paul, you're a real life-saver as usual. Thanks so much for your super-fast reply!
Hi! I have the same issue!
Yesterday I bought the upgrade offer from 2021 to 2022 (includes upgrade to Studio 2024 Freelance at launch - I understand this comes free or NOT?), downloaded the program, installed it, all fine.
Today I understand that Studio 2024 became available and I cannot see any 2024 license in my account.
Moreover, when I go to Buy New license section, it gives me the 345 euro upgrade price from 2022 to 2024!
I do not see any updates available as in your account
all good, I have raised a ticket with RWS support and they sent the new upgrade