I've updated from Trados 2021 to Trados 2024 but I am having problems with the activation, I cannot even inserting the new activation code.

I've updated from Trados 2021 to Trados 2024 but I am having problems with the activation, I cannot even inserting the new activation code.
José_Carlos Pazos_Riaño We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00857067 .
Elisa Maxim | RWS Group
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