I copied and pasted the license code, however, there seems to be an error telling me that the code is not available:(
I would like to try the offline activation method, so I would like to ask how to do it and know the codes and ID necessary for it. Thanks.
Euiyoung Lee We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00857073 .
Elisa Maxim | RWS Group
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I tried installing it offline following the given steps, but this error poped up saying that the "The specified activation certificate may not be valid." How am I supposed to deal with this problem?
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