I have a RWS vendor account and non-vendor account, each with a different e-mail address. I purchased Trados Studios up to 2022 with my non-vendor account, but want to transfer the purchase and license records to my vendor account. Please advise me how to do it.
Mayumi Negishi We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00857487 .
Ana Sabo | RWS Group
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