deactivation of license

Question

I cannot deactivate my license from a laptop to use it in a new one. My license is for SDL Trados Studio 2021 Freelance. Then I try to deactivate the license, an error message appears.

Elisa Maxim · Answer

Carola Landa We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00857602 .

Trados Portfolio > 2. Licensing and Installation

deactivation of license