Hello. My old computer does not work any more, and I need to desactivate the license.
I tried it online and it did not work, and tried offline also with the deactivation, but it does not work neither.
Would you please help me and advice what I can do ?
Thank you in advance for your help.
Nami NITTA We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00857763 .
Elisa Maxim | RWS Group
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