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Hello,
I had to change my laptop and the licence which I have is still linked to it. How can I remove it from the old one and install on the new one? (The old laptop doesn't work any more).
Many thanks for your help.
Giulia R.
Hello,
I had to change my laptop and the licence which I have is still linked to it. How can I remove it from the old one and install on the new one? (The old laptop doesn't work any more).
Many thanks for your help.
Giulia R.
Giulia Rigo We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00857804 .
Giulia Rigo We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00857804 .