Transferring Trados 12-month subscription to a new computer without accessing the old computer

Hello,

I have a Trados Studio Freelance - 12-month subscription on my old computer. However, I can no longer access the computer and I cannot deactivate the subscription on that old computer to activate it on the new computer. 

My new computer does have Trados downloaded. 

Will you please provide guidance on how I can access my subscription on my new computer? 

Thank you!

emoji