I use Trados Studio 2022.
Unfortunately, my desktop computer no Ionger starts and the technical support has informed me that it is dead.
The licence is obviously active on the desktop computer and I urgently need to deactivate it so that I can activate it on the laptop, which is the one I am writing to you from.
Please let me know as a matter of urgency how to proceed so that I can inform my customer. I should be able to start my work today or tomorrow morning at latest.
We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00858167 .
We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00858167 .
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