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Hi,
I received an email that my order has been processed, but I can't see anything in my account. The order number does not appear in the order history.
What can I do?
Daniel
Hi,
I received an email that my order has been processed, but I can't see anything in my account. The order number does not appear in the order history.
What can I do?
Daniel
Hi Daniel Hug
What's the order number, please? Also, do you have another RWS account besides the one you are using to log in into the Community?
Kind regards,
Elisa Maxim | RWS Group
___________
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi Elisa Maxim , the order number is 752811. The account I use for the Community is my main account, I think the old ones were deleted/deactivated.
Thank you,
Daniel
Hi Elisa Maxim , the order number is 752811. The account I use for the Community is my main account, I think the old ones were deleted/deactivated.
Thank you,
Daniel
The order you mentioned belongs to a different account than the one you are using in the Community. Please make sure you log in into your RWS account with the e-mail address where you received the notification about the order.
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you!
