Dear all,
How to reinstall TRADOS STUDIO 2021 on the same PC
My PC needs to reinstall Windows so I have to reinstall Trados after it?
I have TRADOS on my PC and the trados.exe file is in my downloads from 3 years ago, but I don't know where to find my lisence number and if I can reinstall it on my PC (the same one) after I reinstall windows. Can anyone help?
Thank you very much
Please make sure, you have the current installer for your version of Studio. Login into your RWS account and download it from there. Download MultiTerm too. Store the files on an external drive or on a local drive, which will NOT be affected by Windows reinstallation. Make a backup copy of all your work and private files! Copy this backup to another drive or USB stick, so you have TWO backups of all files.
Now, before reinstalling Windows, do the following:
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
Unfortunately no button to deactivate and a button saying "having trouble with online deactivation please make offline deactivation". When clicking on it, it says offline deactivation has begun.
I got an email with a code for deactivation as a confirmation I guess, but the page shows up an error message "offline deactivation failed".
I'm lost 
I hope that's OK despite the message and I'll see if I have trouble with reinstalling TRADOS on my PC normally next Thursday.
I'll let you know then and maybe ask for help 
Thanks again
I got an email with a code for deactivation
Hi Elizaveta,
As Jerzy Czopik is probably wiser than me and is now asleep in bed...
When you say 'code for deactivation', was it a very long code?
Either way, look here:
Offline activation and deactivation
The above link explains (among other things) how to proceed.
It also gives links to info on online activation and deactivation that might be helpful.
After you've sorted out the deactivation, follow the rest of Jerzy's excellent instructions...
I hope this helps!
All the best,
Ali 
I got an email with a code for deactivation
Hi Elizaveta,
As Jerzy Czopik is probably wiser than me and is now asleep in bed...
When you say 'code for deactivation', was it a very long code?
Either way, look here:
Offline activation and deactivation
The above link explains (among other things) how to proceed.
It also gives links to info on online activation and deactivation that might be helpful.
After you've sorted out the deactivation, follow the rest of Jerzy's excellent instructions...
I hope this helps!
All the best,
Ali
You do that from within Trados Studio. The screenshots are from Studio 2022, but the behaviour is the same:
So you should not need any offline deactivation.
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
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