Hi!I've downloaded trados studio 2024, but when I click on it to start, it says "Trados Studios has not finished removing the last uninstalled plug-in. Restart Trados Studio after closing all active instances." What should I do? Thank you in advance.
Please see https://gateway.sdl.com/apex/communityknowledge?articleName=000016464
Kind regards,
Elisa Maxim | RWS Group
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Thank you!I did what it says, I choosed the option show hidden files, but I can't find the plug-ins.
No folders are downloaded
Do you mean you could not find the folders to remove? Or are you looking to download something?
Kind regards,
Elisa Maxim | RWS Group
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Yes, I can't find the folders to remove. I have downloaded Trados Studio 2022 and Multiterm 2022, but no folders have appeared
Does the error still appear in Trados 2022?
Elisa Maxim | RWS Group
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Yes
Please look for the following folders:
For Trados Studio 2022
C:\ProgramData\Trados\Trados Studio\17
C:\Users\[UserName]\AppData\Local\Trados\Trados Studio\17
C:\Users\[UserName]\AppData\Roaming\Trados\Trados Studio\17
and rename the Plugins folder at those locations. If you do not find them, please provide a screenshot of one of the paths.
Kind regards,
Elisa Maxim | RWS Group
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Are those the plug-ins?
No, those are folders. Please read the above instructions and rename the Plugins folder at each location.
Elisa Maxim | RWS Group
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I finally found them, but the problem still exists. Do I have to delete something?
Have you renamed the Plugins folder at each location?
Elisa Maxim | RWS Group
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Have you renamed the Plugins folder at each location?
Elisa Maxim | RWS Group
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Yes, I rename the "plug-ins" folders, but after I rename them, a new folder named "plug-ins" appears again.
Yes, that is normal. Is the problem fixed?
Kind regards,
Elisa Maxim | RWS Group
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You've done the courses and still need to go a little further, or still not clear?
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Unfortunately no. What should I do?
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