Hello,
I deactivated my Trados Studio 2021 license on my computer. When I tried to activate it on my new computer, it is impossible because on my account it is as "IN USE". I tried to use deactivation ticket but "An error has occurred with your offline-deactivation."
Can you help me please?
Guzel Rakhimova We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00860407 .
Elisa Maxim| RWS Group
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